Engaging with other people face-to-face

This activity is about how you get on with other people (people you know and people you don't know). It includes behaving appropriately with other people and understanding how they behave towards you, including whether severe anxiety or stress stops you from doing this. It includes understanding body language and establishing relationships.

Activity scores

A - Can engage with other people unaided 0 B - Needs prompting to be able to engage with other people 2 C - Needs social support to be able to engage with other people 4 D - Cannot engage with other people due to such engagement causing either overwhelming psychological distress to the claimant or the claimant to exhibit behaviour which would result in a substantial risk of harm to the claimant or another person 8


  • Any problems need to be related to your condition (not because you don’t want to mix with other people). 
  • Prompting (reminding) and support can be something that you get from your family or carers, to support you in situations with other people. 'Social support' might be needing someone with you to reassure you, encourage you to mix with others, or help you to understand how people are behaving towards you.
  • This activity might apply to you if you need to have someone with you when you go out; if you are only able to go to places that you know or to see people you know; if you don’t leave the house at all, or if your epilepsy affects how you get on with others. It might apply if you are anxious about the risk of having seizures, for example when you are in social situations or around people you do not know.
  • It might also apply to you if you have seizures which affect how you interact with others. It might affect your ability to mix with others during or after a seizure, or might affect you if your seizures are triggered by stress or anxiety. If this does apply to you, you can explain what happens during your seizures and how this, or the risk of having a seizure, makes you feel when you are mixing with other people.

Things to think about

  • What could happen to you if you have a seizure around other people (you might feel differently depending on whether you know the people). For example:
    • Do you need to take someone with you when you go out, to help you mix with other people?
    • Do you need someone with you when you have a seizure, to keep you safe and to explain to other people what is happening?
    • Does it cause you psychological distress (feelings of anxiety or depression) to mix with other people?
    • Do you become uninhibited (unrestrained) during a seizure, which could be seen as socially inappropriate?
  • What is the likelihood of this happening? Include any real examples of when this has happened, and how it affected you. If you have been diagnosed with anxiety or depression, remember to include this in your answer, as well as any treatment you are having for it.

Does anything else about your epilepsy (including your seizures, recovery from seizures, medication side effects, or impact of your condition) affect your ability to do any of this activity? You can include any impact on:

  • your concentration or memory;
  • your mood (for example, anxiety or depression, or fear about having a seizure during this activity); or
  • any tiredness or confusion that you may have following a seizure.

Remember to include:

  • whether you can do this activity reliably (safely, to an acceptable standard, repeatedly and in a reasonable time period);
  • whether you need aids, appliances or help from another person to do this activity;
  • how often your condition affects your ability to do this activity (the 50% rule); and
  • the impact of any other conditions or disabilities that you have on this activity.

You will only get a single score for each category, so make sure that you include as much relevant information as possible. You can continue on a separate sheet of paper if you need to. 

Information produced: July 2019

Universal credit

Universal Credit is now available to all new claimants (unless they get, or are entitled to get, Severe Disability Premium). It is a benefit for working-age people (usually 16 to 64 years) who are on a low income, or who are looking for work and will replace some existing benefits, listed below.

PIP the assessment criteria factsheet

Taken from our 'PIP - the assessment criteria' factsheet